General Terms and Conditions

1. Definitions

• Company / We / Us: The Fifth Season, operated by RvB E-commerce.
  

• Customer / You: Any individual purchasing or interacting with The Fifth Season website.
  

• Products: All clothing, accessories, or other items sold on our website.
  

• Order: The agreement to purchase one or more products from The Fifth Season.
  

• Business Days: Monday to Friday, excluding U.S. public holidays.
  
  

2. Applicability

These Terms apply to all offers, sales, and agreements between The Fifth Season and our customers, including orders placed online through our U.S. website.
 By placing an order, you confirm that you are at least 18 years old or have permission from a parent or guardian.

3. The Offer

All product listings, prices, and descriptions on our website are subject to change without notice.
We strive to provide accurate information, but occasional errors (such as pricing or availability) may occur.
In such cases, The Fifth Season reserves the right to cancel or adjust the order.

4. Orders and Payment

When you place an order, you will receive an email confirmation. This confirmation does not constitute acceptance — it confirms we’ve received your order.
Acceptance occurs once your payment has been verified and the product has shipped.

We accept major payment methods including:

• Visa, MasterCard, American Express, Discover
  

• PayPal, Apple Pay, Google Pay, and Shop Pay
  

All transactions are processed securely.

5. Shipping and Delivery

Orders are typically processed within 1–3 business days and delivered within 5–10 business days depending on your location.
Delivery times are estimates and may vary during busy periods or due to carrier delays.

We currently ship across the United States via UPS, USPS, and FedEx.
 Tracking information will be provided once your order has been dispatched.

6. Returns and Exchanges

We offer a 30-day return policy from the date you receive your item.
To be eligible for a return, the product must be unused, unworn, and in its original packaging with all tags attached.

To initiate a return, please contact us at support@the-fifth-season.com.
You are responsible for return shipping costs unless the item is defective or incorrect.

Refunds are processed within 7–10 business days after we receive and inspect the returned product.

7. Pricing and Taxes

All prices are listed in U.S. dollars (USD) and exclude applicable state and local sales taxes.
Taxes are calculated at checkout based on your shipping address.

Prices may change without prior notice.

8. Warranty

We stand behind the quality of our products.
If you receive a defective or incorrect item, please contact us within 14 days of delivery at support@the-fifth-season.com.
We may offer a replacement, repair, or refund, depending on the situation.

Normal wear and tear, misuse, or damage caused by improper care are not covered.

9. Limitation of Liability

The Fifth Season shall not be liable for any indirect, incidental, or consequential damages arising from the use of our products or website.
 Our total liability is limited to the purchase price of the item in question.

10. Privacy

Your privacy is important to us. Please review our Privacy Policy to understand how we collect, use, and protect your personal information.

11. Governing Law

These Terms are governed by and interpreted in accordance with the laws of the United States and the State of New York, without regard to its conflict of law provisions.

Any disputes arising under these Terms will be handled exclusively in the courts located in New York, NY.

12. Contact Information

For questions about these Terms, please contact:

The Fifth Season
📧 support@the-fifth-season.com